SOC 2 Type 2, GDPR, ISO Compliance

At Nected, we prioritize data security, privacy, and operational resilience by aligning our internal processes and security measures with globally recognized standards, including SOC 2 Type 2, GDPR, and ISO 27001. These certifications validate our commitment to ensuring a secure environment for our clients and reinforce the effectiveness of our internal controls, policies, and procedures.

To request a copy of the Nected SOC 2 report, please email: assist@nected.ai


SOC 2 Type II Compliance

Nected’s SOC 2 Type II certification is an assurance to our clients that we uphold the highest security standards across our organization. This compliance standard addresses the effectiveness of internal controls over an extended period (typically six months or more) and focuses on the following Trust Services Principles: Security, Availability, Processing Integrity, Confidentiality, and Privacy. Our SOC 2 Type II report evaluates how well these controls protect and maintain data integrity throughout the defined period.

Key Components in SOC 2 Type II Compliance:

  • Security Policies: Nected has a stringent set of security policies governing data handling, information access, and user activity monitoring, designed to prevent unauthorized access and breaches.

  • Encryption Protocols for Data at Rest and in Transit: We employ industry-standard encryption protocols to protect data both at rest and during transit. Encryption at multiple layers ensures that sensitive information remains secure at every point within our system architecture.

  • Logical and Physical Access Controls: To safeguard information access, we enforce strict logical and physical access controls. These include role-based access policies, multi-factor authentication, and secure server environments that prevent unauthorized personnel from reaching critical infrastructure.

  • Change Management Process: Nected adheres to a structured change management process, tracking and approving all alterations to system architecture, software, and configurations. This process ensures that all updates undergo testing, verification, and validation to avoid unintentional security vulnerabilities.

  • Data Backup and Disaster Recovery Strategies: Our data backup systems are designed for high availability, ensuring minimal disruption to operations. Backups occur regularly, with recovery processes in place to restore data quickly in the event of data loss or service interruptions.

  • System Monitoring, Alerts, and Alarms: Real-time system monitoring enables us to detect and address unusual activities swiftly. Alerts and automated alarms notify our security team of any potential security incidents, enabling prompt responses to mitigate risks.

Nected’s SOC 2 certification assures customers, particularly those in regulated industries, of our commitment to high security, operational availability, and data integrity standards.


GDPR Compliance

As part of our compliance strategy, Nected adheres to the General Data Protection Regulation (GDPR) standards, focusing on protecting the privacy rights of individuals within the European Union. This includes how we collect, store, and process personal data to ensure data privacy and transparency.

Key Components in GDPR Compliance:

  • Data Processing and Minimization: Nected processes only the personal data necessary for providing our services. We employ data minimization principles to avoid unnecessary data collection, ensuring that only essential information is gathered.

  • Consent and Transparency: We obtain explicit consent from data subjects before processing their personal data, and we inform them of how their information will be used. Transparent communication policies empower our customers to understand our data processing activities fully.

  • Data Subject Rights: GDPR mandates specific rights for data subjects, including the right to access, rectify, and erase their data. Nected has established procedures to facilitate these rights and allows individuals to manage their data preferences efficiently.

  • Data Breach Response and Notification: In line with GDPR requirements, we have a detailed data breach response plan that includes swift identification, containment, and investigation of breaches. If a breach impacting personal data occurs, we notify the relevant authorities and affected individuals within the required timeframe.

  • Cross-Border Data Transfers: When transferring data outside the European Economic Area, Nected implements adequate safeguards, such as standard contractual clauses, to maintain the security and privacy of personal data.

Our GDPR compliance exemplifies our commitment to privacy rights and transparent data practices, meeting EU standards and reinforcing trust with our clients.


ISO 27001 Certification

ISO 27001 is an internationally recognized standard for managing information security, providing a robust framework for implementing, managing, and maintaining a best-practice Information Security Management System (ISMS). Nected’s ISO 27001 certification demonstrates our dedication to a systematic approach for securing sensitive company and customer data.

Key Components in ISO 27001 Compliance:

  • Risk Management: Through regular risk assessments, Nected identifies, assesses, and manages security risks across the organization. Risk management protocols are integrated into our ISMS, allowing for proactive measures to address and mitigate potential vulnerabilities.

  • Access Control and Information Security Policy: Our access control policies are based on the principle of least privilege, ensuring only authorized personnel can access sensitive data. Information security policies are rigorously enforced to protect data confidentiality, integrity, and availability.

  • Continuous Improvement and Incident Management: ISO 27001 requires continual improvement of security practices. Nected actively monitors, audits, and refines its ISMS to remain aligned with evolving security threats. Additionally, we have an incident management process that addresses and resolves security incidents effectively.

  • Asset Management and Classification: We classify and label assets based on their sensitivity level, ensuring that security measures align with the criticality of each asset. Asset management policies include guidelines on handling, transferring, and disposing of information securely.

  • Business Continuity and Disaster Recovery: Nected’s disaster recovery planning involves detailed procedures for ensuring operational continuity in case of unexpected disruptions. Regular testing and validation of these plans prepare us for timely recovery to minimize any service interruption for our clients.

Our ISO 27001 certification guarantees that Nected upholds best practices in information security management, allowing us to secure client data and meet regulatory requirements.


Commitment to Security and Compliance

At Nected, protecting client data and privacy is a core principle in every operation. Our certifications, including SOC 2 Type II, GDPR, and ISO 27001, validate our commitment to maintaining secure, resilient, and compliant systems. These standards give our clients confidence in our ability to protect their data while delivering an uninterrupted, high-quality service.

Each certification underscores our proactive approach to security and our dedication to upholding the highest levels of accountability and transparency.

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